Help articles
Browse every topic, or search for what you need.
-
Emails and background jobs
Order emails, the scheduler and the job queue 5 articles -
Getting started
Requirements, installing KahunaCart and setting up your first store 5 articles -
Licences and billing
Buying KahunaCart, licence keys, renewals, invoices and refunds 7 articles- What do I get when I buy KahunaCart?
- Where do I find my licence key?
- Do I have to renew every year?
- How do add-ons work with my licence?
- Can I use one licence on more than one site?
-
Payments
Connecting payment providers, webhooks, and orders stuck on pending 7 articles- Order stuck on pending after the customer paid
- How do I connect Stripe, PayPal or Polar?
- My payment provider doesn't show at checkout
- Payment webhooks aren't arriving
- Webhook deliveries fail with a 400
-
Store setup
Products, tax, shipping, digital downloads and add-ons 7 articles- How do I add a product?
- How do I sell digital downloads?
- How do I charge tax?
- How do I charge for shipping?
- How do I install an add-on?
-
Troubleshooting
Blank screens, errors, updates and tracking down the cause of a problem 8 articles- Check your store's health with status and check
- Admin screens are blank or show 404 errors after an update
- How do I find the error behind a problem?
- "Column not found" or "no such table" after an update
- Storefront looks wrong after an update
-
Using support
How this help center works, what to put in a request, and security reports 6 articles- How does this help center work?
- What should I include in a request?
- Get a support report to send with a request
- How do I follow up on a request?
- How do I sign in to the help center?
Still stuck?
Tell us what's going on and we'll help. We'll see what you searched for, so you won't have to repeat it.