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Get a support report to send with a request

The support report is the fastest way to give us the facts about your store. Paste it into your request and skip the back and forth.

It contains:

  • your KahunaCart, Grav and PHP versions,
  • the database and any pending migrations,
  • the state of your payment providers,
  • the result of every installation check,
  • your KahunaCart settings, with every key, secret, token and password replaced by [redacted].

Get it from the admin

  1. Open KahunaCart → Operations → Health.
  2. Press Run checks if the checks have not run yet.
  3. Press Copy support report.

Paste the text into your request.

Get it from the command line

BASH
bin/plugin kahunacart check --report

To save it to a file you can attach:

BASH
bin/plugin kahunacart check --report > support.txt

Tip

Read the report before you send it. Secrets are redacted by their setting name, so a secret stored under an unusual name could slip through. It also includes your server's file paths.

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