The support report is the fastest way to give us the facts about your store. Paste it into your request and skip the back and forth.
It contains:
- your KahunaCart, Grav and PHP versions,
- the database and any pending migrations,
- the state of your payment providers,
- the result of every installation check,
- your KahunaCart settings, with every key, secret, token and password replaced by
[redacted].
Get it from the admin
- Open KahunaCart → Operations → Health.
- Press Run checks if the checks have not run yet.
- Press Copy support report.
Paste the text into your request.
Get it from the command line
bin/plugin kahunacart check --report
To save it to a file you can attach:
bin/plugin kahunacart check --report > support.txt
Tip
Read the report before you send it. Secrets are redacted by their setting name, so a secret stored under an unusual name could slip through. It also includes your server's file paths.