If KahunaCart is not right for you, ask for a refund within 14 days of buying and you get the full amount back, no questions asked.
Ask for a refund
Use either of these:
- From your order receipt. Open your order page from the confirmation email and press Request a refund.
- Through the contact page. Choose A refund and include your order number.
The refund goes back through Polar to the card you paid with. It usually takes a few working days to show up.
What happens next
- Once the refund is issued, your licence key is switched off.
- Add-ons bought on the same order are refunded with it.
- Renewals follow the same 14-day rule, counted from the day the renewal was charged.
After 14 days a refund is at our discretion. Tell us what went wrong and we will listen.