This help center is where KahunaCart support happens: help articles to fix the common problems yourself, and private requests for everything else.
Search first
Type what is wrong into the search box on the help center home, or browse the articles by topic. Most problems store owners bring to support have an article here.
At the end of each article, answer Was this helpful? If you answer No, the article offers a button that opens a request with your search filled in.
Then send a request
- Click Contact us.
- Write a short Summary and describe the problem in Your message. As you type, articles that match show under the message.
- Attach screenshots or files if they help.
- Click Send request.
If you are not signed in, the form also asks for your email address. You do not need an account or a password: we email you a link to follow your request.
Requests are private: nothing you send is published. We reply on the request page and let you know by email.
Note
Bug reports and feature requests come here as requests. The old GitHub issue tracker is no longer used for support.
Other places to get help
- Documentation: setup, payments, add-ons, the CLI and a troubleshooting chapter.
- Discord: quick questions, ideas, and other store owners who have probably hit the same thing. Discord is public, so keep order details, keys and anything private in a request.